At EESE, our desire is to provide a space for all students to learn from us and from each other in order to help reach your career goals here in Canada.


In order to make your experience at EESE the best it can be, we ask that you review our policies and procedures.  They have been developed to support your studies here.  Of course, if you have any questions, we are all here to help. 

Importance of attendance


Make the most of this valuable opportunity to enhance your language skills and cultural knowledge and facilitate your valuable integration into Canadian society! 
Regular and punctual attendance is expected in the Canadian workplace, so we expect the same here.  Our courses are short and in depth, so missing a class means you miss a lot. 
At EESE, preplanned absences, late arrivals and early departures are not acceptable. Regular and punctual attendance is a criterion our funder, the Canadian government, uses to measure the success of our school.  Let’s make the most of this opportunity!


If you must miss a class, please inform your teacher by email and copy AllAdministrationStaff@eese.ca or fill out an absence slip before the class.  Include the reason for your absence.

(A - employment related; B -  personal illness; C - parental leave/caring for a family member; D - personal reason)


If you have an issue that you think may cause you to be late or absent, talk to us.  Perhaps we can help.

To Withdraw from a Course

Please inform your teacher if you are unable to continue a course.  You will be asked to complete a course cancellation form and provide a reason for your withdrawal.

Reasons for withdrawal often include:

  • Found employment

  • Enrolled in school other than ESL

  • Extended leave (you will be away for an extended time, but plan to return)

  • Obtained citizenship

  • Moved to a more appropriate level of ESL

  • Moved to another ESL training program (not government funded)

  • Moved

  • Illness

  • Parental leave/caring for family members

  • Focus/quality of course did not meet needs

  • Schedule/format/location of course did not meet needs

  • Personal reasons

  • Lack of support services (e.g., daycare)


This information is required by our funder, the Canadian Government. If you do not give notice of withdrawal from your course, you may not be allowed to enroll in the course again.


You may only attend the courses that you are registered for.  

Computer Lab Use

Only current EESE students may use the computer lab if it is not being used by a class. The computer lab is intended for educational purposes only, such as job searching, career training and language skills practice.  Please report any misuse or problems with the lab to the front desk.  Please do not attempt to fix any problems with the computers yourself.


You may not:

  • Take food or drinks into the computer lab.

  • Download any software, including music files, movies, online telephone or chat software such as Skype.

  • Access websites with hate-related, racist or pornographic materials.

  • Modify, delete or copy any installed software

  • Participate in selling or buying websites such as E-Bay.

  • Save material to the computer desktop; it will be deleted.


Any use considered inappropriate by EESE administration will result in a loss of computer lab privileges.  Please ask at the front desk if you have any questions.

Cell Phone Use

Cell phones and electronic devices must be turned off or set on silent mode while you are in class. During breaks, use your cell phone only in the reception area or hallway by the elevators. Phone calls for students at the front desk will only be accepted in the case of an emergency.

Fragrance Free Policy

Please do not wear heavily-scented products such as perfumes, colognes, hairspray or aftershave. Many of our students and staff have allergies to these items.

English Only Zone

EESE is an only English Zone.  Use English to communicate at all times!  EESE is a safe place to practise your English language skills.  Take advantage of this opportunity.

No Children Policy

While we all love kids, EESE is not authorized to accept children in the school.  Please do not bring your children to school.  If you can not make arrangements for your children to be cared for during school hours, it will be necessary for you to stay at home with them.

Field Trips

Teachers may occasionally organize field trips to locations or events with strong educational value related to the curriculum and/or your language learning, employment, or settlement needs.  Field trips occur during class time, count as class time, and are under EESE auspices.

Respectful School

At EESE, we value diversity and work hard to provide an inclusive, safe and respectful environment for our students, staff and other stakeholders.
With that in mind, we expect all students and staff will be treated with respect. Discrimination based on race, nationality, gender, age, religion or sexuality will not be tolerated. If you feel that these values are not being upheld, please speak with your teacher first, then the head teacher, if necessary.

School Closures

Please check our School Calendar to see when EESE is closed.

Proof of Attendance

Please submit any Employment Income (EI), Employment Income Assistance (EIA), or Child Care Subsidy (CCS) forms to the front desk for completion.


Eating Facilities

During breaks you may eat in your classroom, another empty classroom, or the kitchen. Please make sure you clean up after yourself.  Coffee, tea, sugar and creamer are donated by staff.  Please donate $.25 per cup towards the replacement costs of these items

Washroom Facilities

Washrooms are past the elevators, on the right. Please keep them clean.     

Student Phone

A student phone is located in the reception area.  Please limit your call to two or three minutes.


Bus tickets and passes may be purchased at a number of locations (see http://winnipegtransit.com/en/fares/transit-fares/ ).  Many bus routes stop near EESE.  To plan your route, visit www.winnipegtransit.com and choose the NAVIGO link on the left side.  Enter your origin (your work, home etc), your destination (275 Portage Ave) and the day and time of your travel.  NAVIGO will give you options.


Street Parking: Read carefully the signs on the street where you want to park.  Some areas allow paid parking, others do not.


  • The Radisson Hotel – south corner of Portage and Smith

  • Impark – across from the Marlborough Hotel – north of Portage and Smith

  • Open Parking Lot – north of Ellice and Smith.

Safe Walk

Downtown Watch ambassadors will walk you to or from your car or bus stop.  This service is free.  Please see the website www.downtownwinnipegbiz.com/home/safety/.  You may also choose to walk with a friend after dark.  It is always safer to be with someone than to be by yourself.

Prayer Room

If you need a private place to pray while you are at school, please speak to the head teacher or the administrative staff.


Guest Speakers

Guest speakers from community and immigrant-serving organizations regularly give short presentations on topics of great interest to newcomers.  Check the bulletin board beside the head teacher office for up-to-date information on times and dates.

Brown Bag Lunches


Students with skills or information to share are encouraged to lead a Brown Bag Lunch event.  Please talk to your teacher or the head teacher for more information.  We have had some very interesting topics!

Learning Styles

The style of teaching in Canada may be different from your home country.  In Canada, students are encouraged to analyze ideas and give their opinions.  Teachers guide students by providing learning activities, examples, encouragement and feedback.  To be successful in a Canadian learning environment, you need to be ready to cooperate with your classmates and teachers.

If you have any further questions about the teaching or learning style in Canada, talk to your teacher or the head teacher.

Assessments at EESE

Assessment and Reporting

Your teacher will assess your learning based on the work you do in the course.  Your teacher may also give you homework and tests.  In each course, you will keep a collaborative language portfolio to show your learning progress.  You will take this portfolio with you when you finish your course at the end of session.  Portfolios left after the end of session will be shredded and the binders recycled.


Your participation in class is important.  Your willingness to learn and be involved will impact the growth and development of your language skills.


Reports are handed out on the last day of the course.  Unclaimed reports will be available for pick-up at the front desk for one week.


Course Evaluations

You will have the opportunity to provide feedback on your experience at EESE by completing an online course evaluation mid-way through the course.  We value your opinion and constructive criticism.


Certificate of Completion

Students who complete 85% of the course will be provided with a Certificate of Completion.

Fire Safety

Emergency Evacuation Procedure

  1. If the fire alarm rings, use the stairs to evacuate the building.  Do not use the elevator.

  2. There are two sets of stairs; one to the right of the elevator and another to the left of the elevator. Floors 3, 6, 10 and 15 are crossover floors.  Crossover floors allow you to exit one stairwell and access the other in case one stairwell is blocked.  Follow your teacher’s lead and instructions.

  3. Do not take drinks or bags with you as these are dangerous in the stairwell.

  4. Do not use your cell phone in the stairwell.

  5. Once you exit the building, go to the meeting place in the lobby of the Radisson Hotel at the south-west corner of Portage and Smith.

  6. When it is safe to re-enter the building, everyone will be allowed to return.

If you are unable to go down the stairs in the event of a fire alarm, please notify administrative staff at the front desk at the beginning of the session.  We will assign monitors to help you and discuss what to do in your situation.